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Security & HIPAA

Explore More On Our Insightful Approach To Privacy And Security

Security & HIPAA

Wonder Worth Solutions is committed to being a reliable and trusted partner through our high-standards information security and compliance.  Our approach to risk management is to segregate risks that need to be managed by line functions and those that need to be managed centrally. The risk management team is comprised of highly qualified professionals who work with clients throughout the engagement to develop customized risk-management solutions covering business continuity, information security and compliance with privacy regulations.

The compliance team also manages all infrastructure related risks for WWS delivery centers.  WWS is SSAE 16 Type I certified, an auditing standard for service organizations that is reviewed annually to ensure service organizational controls are in place.


HIPAA Compliance

Recognizing the importance of protecting the privacy and integrity of every individual’s health information, WWS initiated its HIPAA compliance program from its inception.

WWS has a dedicated HIPAA compliance team led by a Compliance Officer who coordinates, monitors and maintains the compliance plan. A confidentiality agreement is signed by all employees at the time of joining the organization and employees are aware that they will be penalized for any security violation. At regular intervals, WWS conducts compliance training programs for all employees. This further ensures awareness and ethical work standards. By adopting the best practices approach to privacy and security, we are committed to delivering services and products that enable our clients to meet HIPAA requirements.

Information Security

WWS considers information security management to be a probability, as well as a market differentiator and hence we invest and upgrade appropriately in implementing strong information security management systems. The information security program at WWS is led by the Chief Technology Security Officer (“CTSO”), who in turn is assisted by a dedicated team of security professionals. To ensure a minimum baseline standard for information security across the enterprise, WWS has adopted the ISO 27001 information security framework certified by a qualified external assessor. Internal information security audits are done which cover information asset management procedures, IT security, personnel security, physical and environmental security, business continuity, change management, incident management, and compliance with contractual obligations.


Infrastructure Risk Administration

We encourage creativity and we are inspired by any tools and updates that makes our clients life better we adopt and learn quickly to ensure compliance in every way possible with continuous improvement and learning. We utilize the latest technology to meet the ever-changing needs of the healthcare market and to enhance our clients’ profitability.

All our delivery centers conform to our internal infrastructure risk standards. These standards have been drawn up specifically to enable 24/7 operations by ensuring continued availability through location risk assessment and management techniques, continuity of critical utilities and the safety of our premises and people through selection and design of fire alarm systems, access control, and CCTV systems.

Business Endurance Planning

WWS Business Endurance Planning (“BEP”) team engages with clients early in their programs during the contracting stage, to understand how processes that are proposed to be outsourced impact clients’ business in the event of their discontinuance. This enables clients to take an informed decision whether the “candidate” processes need to be split between two or more WWS delivery centers, which provides a high level of redundancy. During transition, our BEP team works closely with process owners to assess continuity requirements and develop appropriate business continuity strategies. The focus of our BEP program is to offer practical and cost-effective RCM solutions to our clients.